VIYA is an AI-Powered Virtual Voice Agent designed by SmoothAi that interacts with customers over calls just like a human.
Powered by technologies like Speech Recognition, Natural Language Processing (NLP), and Machine Learning, VIYA can handle customer queries, manage support calls, qualify leads, and even drive conversions - all automatically.
VIYA uses a smart and efficient approach to handle conversations. It listens to customer queries in real time, understands their intent using AI, and delivers accurate, natural-sounding responses. With every interaction, it keeps learning and continuously improves its performance.
VIYA ensures your business never misses a customer by providing 24/7 availability. It delivers instant responses, reducing wait times and improving customer satisfaction.
It can handle multiple calls at the same time, making it easy to manage high call volumes without increasing your team size. At the same time, it helps reduce operational costs by minimizing the need for large support teams.
VIYA helps businesses grow by identifying and qualifying high-quality leads automatically. It ensures timely follow-ups so that no opportunity is missed.
With personalized interactions based on customer behavior, VIYA creates better engagement and improves the chances of conversion. Faster responses and smarter communication ultimately lead to higher sales performance.
Instead of replacing human agents, VIYA works alongside them to improve efficiency. While VIYA handles repetitive tasks, instant responses, and large call volumes, human agents can focus on complex and high-value interactions.
This combination creates a balanced system that improves both productivity and customer experience.
If your business struggles with missed calls, slow responses, or inefficient lead management, VIYA can be a game-changer. It simplifies communication, improves response time, and ensures every customer interaction is handled effectively.
VIYA is not just an AI voice bot - it’s your Smart Business Assistant.
By automating calls, improving response time, and enhancing customer experience, VIYA helps businesses grow faster and smarter.